About Us

Welcome to mypromiss.
By accessing or using our website www.mypromiss.in, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any part of these terms, you should not use this website.

1. General Information

  • This website is owned and operated by mypromiss.

  • These Terms govern your use of our website, products, services, and any transactions made through the site.

  • We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years of age

  • You are legally capable of entering into a binding contract

  • The information provided by you is accurate and complete

3. Product Information & Disclaimer

  • All products sold on mypromiss are wellness / ayurvedic supplements.

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.

  • Results may vary from person to person based on body type, lifestyle, and usage consistency.

  • You are advised to consult a healthcare professional before use, especially if you have any medical condition or are taking medication.

4. Orders & Payments

  • Orders are confirmed only after successful payment.

  • We currently accept prepaid orders only, unless otherwise mentioned.

  • Prices, offers, and product availability are subject to change without notice.

  • We reserve the right to cancel or refuse any order at our discretion.

5. Shipping & Delivery

  • Shipping timelines provided are estimated and may vary due to external factors.

  • mypromiss is not responsible for delays caused by courier partners, weather, or force majeure events.

  • Incorrect or incomplete address details may result in delivery failure, for which mypromiss will not be liable.

6. Returns, Refunds & Cancellations

Returns and refunds are governed by our Shipping & Returns Policy, which forms an integral part of these Terms.

By placing an order, you agree to:

  • Capsule-based refund calculations

  • Partial refund policies

  • Eligibility timelines as clearly mentioned on the Returns Policy page

mypromiss reserves the right to approve or reject any return request after inspection.

7. Intellectual Property

  • All content on this website including text, images, logos, videos, product names, and designs are the intellectual property of mypromiss.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.

8. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent activities

  • Attempt to hack, damage, or interfere with website functionality

  • Post false, misleading, or defamatory content

  • Violate any applicable laws or regulations

9. Limitation of Liability

  • mypromiss shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our maximum liability, if any, shall not exceed the amount paid by you for the product.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Third-Party Links

Our website may contain links to third-party websites.
mypromiss is not responsible for the content, policies, or practices of such external sites.

12. Termination of Access

We reserve the right to:

  • Suspend or terminate your access to the website

  • Cancel orders or restrict usage
    if we believe there is misuse, fraud, or violation of these Terms.

13. Governing Law & Jurisdiction

  • These Terms shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of courts in India.

14. Contact Information

For any questions related to these Terms & Conditions, please contact us:

📧 Email: mypromiss.in@gmail.com
📞 Phone / WhatsApp: +91-7703802093
🌐 Website: www.mypromiss.in