About Us

At mypromiss, we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from www.mypromiss.in.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment details (processed securely via third-party gateways)

b) Non-Personal Information

Automatically collected data such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

  • Cookies and usage data

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Communicate order updates, shipping, and support

  • Improve our website, products, and services

  • Send promotional emails or messages (only if you opt-in)

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory requirements

3. Payment Security

  • We do not store or process your payment card details directly.

  • All payments are handled securely through trusted third-party payment gateways compliant with industry security standards.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance website functionality

  • Understand user behavior and preferences

  • Improve user experience and marketing effectiveness

You can disable cookies through your browser settings, though this may affect website functionality.

5. Sharing of Information

We do not sell, rent, or trade your personal data.

Your information may be shared only with:

  • Shipping & logistics partners (for order delivery)

  • Payment gateway providers

  • IT & marketing service providers (under confidentiality obligations)

  • Government or legal authorities if required by law

6. Data Protection & Security

We take reasonable security measures to protect your data, including:

  • Secure servers

  • Restricted access to sensitive data

  • Encrypted communication where applicable

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

7. User Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.
mypromiss is not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our website and products are not intended for individuals below 18 years of age.
We do not knowingly collect personal data from minors.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with immediate effect.

We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

📧 Email: mypromiss.in@gmail.com
📞 Phone / WhatsApp: +91-7703802093
🌐 Website: www.mypromiss.in